Delete your Wingy account

You can request deletion of your Wingy mobile app account and its associated data here, even if you have uninstalled the app. You do not need to reinstall it or sign in to make a request.

Request deletion by email

Email hey@meetwingy.com from the email address you used to sign in. Use the subject “Wingy app account deletion request”. If you signed in by phone, include that number with its country code. If you cannot access the original email address, tell us so we can help verify ownership.

Request account deletion

You can also copy the address into any email service. We verify ownership before deleting an account. Never send us a password, sign-in code or private chat archive.

What is deleted

Your mobile app login, app conversations, uploaded photos, files and voice notes, app reports and app-specific records are deleted. If the app is your only Wingy channel, your associated profile is deleted too. Separate WhatsApp or Instagram accounts and their history are preserved; mention those explicitly if you also want them deleted.

Media cleanup and retained backup or log copies may take up to 30 days after deletion. If specific records must be retained for a legal obligation, we will explain the affected records and retention period when responding. Copies you have saved or shared outside Wingy are not removed by account deletion.

Delete from the app

Open the menu, choose Delete account, then follow the confirmation steps. It is also available on your profile. In-app deletion clears your local session, imported chat summary and preferences. For a device you no longer use, uninstall the app or clear its app storage to remove local copies.